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Our customer assistance is available from Monday to Saturday starting at 9:00 AM until 7:30 PM

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UOMO - GIOIELLORO.IT
BANK TRANSFER

We accept bank transfer as payment, and for all customers who choose to buy using this method we reserve a discount of 2% valid on all products of our catalog. The bank transfer is fast and secure. The shipment of the ordered items (if available in stock) will take place as soon as the payment is verified, an operation that normally takes 24/48 hours. The data in order to make the bank transfer will be sent to you by e-mail, or you can find them for reference on this page.

Unfortunately, due to recent fraud attempts, we do not accept receipt of the bank transfer anymore, therefore the items ordered will always be shipped AFTER the payment has been verified on our account. In case of urgent shipment, please choose another payment method such as credit card. Please kindly bring in the notes / reason of the transfer the order number that we communicated to you via e-mail, in order to speed up the control procedure.

Bank transfer in favor of the following account:

Gioielloro by Cappagli Gioielli sas
Bank: Banca di Pisa e Fornacette
IBAN IT26 C0856270 9100 0001 0061 745
Reason: Order number and name
 
For international bank transfers:
SWIFT CODE BCCF IT33
IBAN IT26 C0856270 9100 0001 0061 745

CREDIT CARD

The accepted credit cards are VISA, MasterCard, Diners, American Express*, Postepay and all prepaid cards of Visa Electron and Mastercard circuit. Our service is based on a secure server by Keyclient (SSB spa via Fervelli 14 Milan, Italy). All payments are sent to Banca di Credito Cooperativo di Pisa e Fornacette. This platform make possible to pay your purchases easily and safely and does not require the presence of a particular PC software. We will be informed only with an authorization number and the name of the cardholder. No other sensitive data of the card will be to our knowledge.
 
If you have not already done so register your card to the security system Verified by Visa or MasterCard Securecode, you will be protected and secured for all online purchases.
 
*PLEASE NOTE: for the AMERICAN EXPRESS Credit Card, if you are a first time customer of our webstore, you will be required to send to fax number 0587 424776, the copy of a valid identity document and the copy of the front and back of the credit card, with clear to read numbers, because there is no security system available for American Express Card such as Verified by Visa or MasterCard SecureCode. We apologize to owners of American Express, but today this is the only card that not tutelate us from fraud damages to our site, so we encourage you to use Visa or Mastercard cards instead. Thank you.

CASH ON DELIVERY

The classic cash on delivery payment method, to be made to the courier who delivers the product. The courier will accept payment only in cash, for a maximum amount of 2999.99 euro. Cheques are not accepted whatsoever. Paying with cash on delivery is free, there are no additional fees. You CAN NOT buy with cash on delivery custom objects, including but not limited to, personalization through engraving, printing, shaping, inserts etc... and generally any intervention that make the product differ from the description and the photos visible online. The cash on delivery option is available ONLY for EU countries and USA.


MORE INFORMATION ON PAYMENTS


I NEED TO QUICKLY RECEIVE MY PURCHASE, WHAT IS THE FASTEST METHOD OF PAYMENT?
If you need to receive your purchase in the shortest possible time, first check the availability of the items in their detail page, then select one of the instant upfront payment methods such as credit card.

I HAVE MADE THE BANK TRANSFER, IF I SEND THE CRO, NOTIFICATION OR RECEIPT CAN YOU SHIP?
Because of recent fraud attempts, we took the decision to ship orders paid by bank transfer only after the payment has been verified on our bank account. The process of verification can take about 1-2 days.

ARE THERE ANY PARTICULAR ADDITIONAL FEES FOR A SPECIFIC METHOD OF PAYMENT?
There is no additional charge for any payment method. Whatever your choice, even in the case of COD, there will be no fees. On our webstore paying with cash on delivery is always free. Be aware that cash on delivery options is not available for every country.

I CHOSE TO BE PAY WITH CASH ON DELIVERY, CAN I USE A CHEQUE?
At the moment our couriers only accept cash. You can not choose this method of payment for orders over EUR 2,999.00.